Reviews For The Vista at Laguna
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Testimonials
Staff are prompt, attentive and a pleasure.
Staff is awesome. They are very helpful and made the move in process very easy. They are very helpful and I would recommend this complex to any of my friends or family! I love the vista at laguna niguel! It's secure and clean and the units are remarkable!
The Vista deserves an excellent rating. The staff including, property manager and assistant manager, are wonderful to talk to and get things done. The maintenance tech is involved in a lot of cleaning and maintenance works and he is a tremendous bloke to talk to. Staff made our move-in experience a joy. We arrived in LAX from Tokyo on 02/03 and the same day we were given keys, account numbers and all the help we needed. The apartments are excellent and we are really loving our stay here.
The management is very polite, friendly and highly responsive. By the way, due to the restroom on the lobby floor (near the fitness and business center) is normally closed after 6pm, I wish it opens all night. Anyway, the overall quality of this place is good, and I feel the sense of community here.
The entire experience was great. The apartment is in perfect condition. Office staff and the facilities staff have all been super helpful!
Top notch community, amazing design, gorgeous common areas, high end workout room and by far the most professional and accommodating staff I have ever experienced!! The community manager made the whole experience a real joy, hands down the most beautiful apartment community in all of South Orange County.
The entire move in process was great. I had a personal scheduling conflict that came up on my move-in day, and the office staff were very helpful and accommodating. The apartment was in perfect condition and everyone I've interacted with on the Vista team has been wonderful.
They are great! All the staff was great. I am a very busy interior designer and manager was involved in my every move. She made it so easy for me. The manager was so good that I never came to look at the property.
It’s been a very pleasant experience thus far!! Staff have been excellent!! They are always very friendly and helpful!
AMAZING! Maintenance was at the door before resident knew there was a problem with her apartment leaking. Maintenance came promptly and also fixed the shower handle that was too tight to turn. Awesome service!
I was very impressed with the kindness of staff They were very thorough and went out of there way to be welcoming and helpful in everyway ! Very attractive design!! Very happy to be here
The community here is very clean, quiet and boasts all the commodities and creature comforts you're probably looking for, including spacious, beautifully re-modeled two bedroom apartments, assigned (and covered) parking spots, a beautiful (and immaculately clean) pool and oversized spa, a great gym facility (open 24 hours) and professional staff that will make you feel very welcome from the minute you first visit their leasing office.
Congratulations on the recent grand opening and THANK YOU to all of the staff for making my move here so effortless and wonderful! If you're a previous home owner or your apartment standards of living and expectations are as high as mine, you'll LOVE it here. Two very enthusiastic thumbs up!
I'm a former home owner who recently re-located to the West coast. Having said that, I have very high expectations in the apartment complex that I chose, while I wait to eventually purchase a new home here.The Vista at Laguna has far exceeded all my expectations thus far and I'm very happy that I currently live here. The units are brand new, immaculate and feature all the things I've become accustomed to (covered and wide parking spaces, in-unit washer and dryer, complete stainless steel kitchen
The pool and heated spa are spotless, the 24-hour fitness center is top notch and the community itself is very well maintained. The complex has more of a condominium feeling to me, quite frankly and always feels secure. The staff in the leasing office are very professional, always very accommodating, and have helped make my move to California effortless.
I've lived in several apartment communities before and in all honesty, this one, by far is my favorite. Highly recommended to anyone who wants to live in a classy place, where they can feel very proud to say that they are a resident. Two very well-deserved thumbs up!
Very kind staff, beautiful community- including gym and pool area. I have had a few things that have needed to be taken care of and the staff is very quick to set up a time to fix it according to what works best for my schedule. Maintenance are so friendly and helpful.
My experience thus far has been great. Each and every request was satisfactorily addressed by the maintenance personnel assigned to each of my minor problems. All were handled very quickly and professionally. The staff from top to bottom were very considerate and prompt, good customer service response time to keep the tenants happy. The manager and her assistant are cordial and polite whenever I confront them on the grounds or when I go to the leasing office with a question.
Love it! Love the staff!!! All very thorough from start to finish!! Beautiful location and convenient!! The grounds are kept very attractive and that's a first impression and one to be proud of! The Vista has made it!!! A great beautiful property!! Thank you to all!
Living at The Vista is such a pleasure, its like being with an extended family. The manager is such a joy to deal with she is always very professional and personable nothing is ever too much trouble. The rest of the staff are just as amazing in their own right. A huge A+ from me.
_______________ and her entire team (_____________, _____________, and ____________-- hope I didn't miss anyone!) are THE MOST COMPETENT PROPERTY MANAGEMENT STAFF I've ever come across! We've lived in OC apartments for 3 years.
Obviously maintenance issues are handled quickly. That's a given everywhere. However, noise issues, or anything else that interferes with peace and quiet or quality of living, is handled ASAP! That's the best thing about The Vista at Laguna Niguel .... PEACE AND QUIET!
There are some younger college or grad students around, but even they are quiet! The community is also respectful of one another. There is no dog waste anywhere to be seen. People dispose trash in the receptacle. There's no noise. _____________ sets the tone here, big time. And the entire staff is so nice and attentive.
Location, amenities, landscaping, and the apartment itself all are very organized, well-constructed, and in my opinion luxurious...
If you want peace and quiet, luxurious living, and a PM staff that GENUINELY CARES and loves what they do, I suggest checking out The Vista.
I love living at The Vista Apartments. The entire staff is fabulous. The community is clean, modern, well maintained and a convenient location. I would recommend this community to anyone looking for a fabulous place to call home.
I've only been here about a week and so far it is a spectacular experience. So, far everything seems to be working in prestige order and noise levels do not bother me. It is also close to all the major freeways.
The office staff is very friendly. The gym has everything you might need for a great workout and the units are spacious and beautiful. I love the modern updated kitchen with stainless steel appliances and modern bathrooms.
Great location, convenient to 73, 5 and tons of commerce. Recently remodeled with updated cabinets, floors and tiles. We have a great patio that is really quite and backs up to a secluded mountain. We love it!!
The leasing staff where very helpful and kind to work with, even after the many questions and concerns I had. The maintenance turnaround time is very quick as well and the community very clean and quiet.
Everything in The Vista is great just the hallway and BBQ need to maintenance and clean. I am happy with community and management. I will recommend this building my friends. Since I moved in this building, I haven't had any problem. There are two parking for each apartment and there are also visitor parking on lot area.
We have been here for several months now and really like the staff. The maintenance team is fantastic. Would recommend this community to friends and family. Love this place, keep up the good work. The only downside we have is traffic noise but we knew that coming in.
We've been here 3 months and we love it!!!! We really appreciate how nice and informative Shannon and Daniella have been!!!! Johnny and Sergio are AMAZING as well!!! We had some minor repairs and everyone was on top of it. Couldn't have asked for more :)
The Vista is a great place to live, it is newly renovated and has a great layout and design and doesn't feel cramped like most apartment complexes do. The location is great, only a 5 minute drive to the beach and walking distance to shops and restaurants.
My overall experience with the community has been great. The staff is very attentive to any needs, will try to Maintenance you as best they can. Maintenance team is prompt and very friendly. The apartment itself is wonderful. Love having a fireplace, all kitchen appliances and a washer and dryer. The floors are so easy to clean. I love living in this community.
I've been extremely satisfied with the staff the landscaping crew and the maintenance crew here at the Vista. The staff here is amazing and the maintenance crew is awesome!
Excellent value, ultra-responsive staff, and convenient location. Favorite things: pet-friendly, newly renovated, in-unit washer and dryer, reserved covered parking, quiet, quick access to coast, freeway, stores, restaurants, etc.
Overall, we have loved living in this community. We love our home and the area. The amenities are fantastic and very well taken care of. Additionally, we love that there is an opportunity for pets at a very reasonable price. Thank you for keeping it looking nice and pleasant for the residents.
The Vista has been a great place to call home for my family. The staff has been truly amazing. This is a great complex, it's clean, repairs are done in a timely fashion, and the Apartments are very nice on the inside. My friends say, it's like we live in a hotel.
I love the complex. I had a problem with a noisy neighbor, and it was resolved in 24 hours. I feel safe here. They keep the grounds and facilities very clean. They redid the lawns regularly because of dead grass caused by dogs. I almost never see dog waste. The entire apt staff is remarkably professional and courteous. Great place to live. I stay to myself socially, so I have no comments about the other residents.
Overall we have had a very good experience living at The Vista. Fantastic staff, great apartment and perfect location. The quality of finishes in the apartment are well above standard. The staff does a great job of promoting a community experience.
I would recommend this apartment home to friends and family. You feel secure that your property will be safe and you have security cameras all around the property. They are pet friendly the neighbors are respectful to others. The interior of the apartment is nicely done as well as the exterior; you have a nice pool area as well a nice gym and club house to sit and relax by the pool. There is a great view of the valley right out my patio door and the shopping centers are not too far.
There's a nice park right across the street from me; I like where I live I plan on staying here for a long time they have awesome schools around here the freeway may be a little far but besides that I have no problem the staff are very friendly and helpful they do a wonderful job helping you with your request.
Friendly, professional staff. Prompt response to any questions or issues. Well maintained property. Very nice amenities. Family atmosphere. Caring and considerate management team. Easy move in and access to under unit parking. Great place.
My husband and I relocated for his employment. I have a high list of demands personally; I haven’t rented in over 20 years. Vista Laguna hit every single mark I had on my check list! There was more thank you deeply to the staff--made it home. The Care Factor, professional value the follow up that the staff has, makes me feel at home!
I'm very happy with my apartment at The Vista at Laguna Niguel, and with the complex in general (especially the location--equidistant to PCH and the 5, very close to the library and a great botanical garden/YMCA/park complex, close to Costco and a lot of shopping and dining, etc.). I moved into a freshly refurbished 2-bedroom/2-bath apartment at the beginning of 2016, and have had an excellent experience so far. I needed a pet-friendly apartment and feel I'm getting good value for the money.
One of my favorite amenities is the in-unit washer and dryer. The apartment layout is great, and the finish-out is clean and modern.. The staff members are always friendly ultra-responsive. I feel safe here and recommend this property.
Management came in and within minutes had our problems solved. They are skilled at what they do and are very friendly. Thank you for employing such wonderful people. It's a pleasure to live in such a quality apartment complex. I would definitely recommend the Vista apartment complex to anyone looking for a great place to live!
Moved in a few months ago and we are very happy here. It's smaller than our old condo but we were ok compromising space for amenities, and appearance. they keep the community looking clean and up kept which only promotes neighbors to help keep it that way.
I've been living at The Vista at Laguna apartments for over a year and enjoyed every day of it! A wonderful and helpful staff in the office as well as the maintenance department. Always greeting with a smile and ready to accommodate in any way they can! The newer modern styled space of each apartment is unlike any I have seen in Orange County at this lease rate. The landscape is very well maintained and beautifully designed with a garden feel of its own!!
We love the square shaped sinks in each bathroom that just completes the modern feel as well with the wood finish floors and a hue of designer paint color on the walls. It feels just like home!! With style!!
Good place, very clean and great views. Staff is very helpful. Management does the job very well. It’s quiet, peaceful and very private. Love our new home!
Extremely satisfied so far with my experience at The Vista. The staff all around is great and they respond in a timely matter, which is a huge plus. The apartment always stays cool, my cars stay cool due to under building parking (huge plus in the summer). I could go on. :)
It has been really nice. Our first home in the USA! We were really helped and supported by staff in the office. The apartment was refurbished and really good value. All maintenance was carried out immediately and the service staff is really friendly. Would definitely recommend the community to others.
Although I've lived in several apartment complexes over the years, I can honestly say that THE VISTA is probably at the top of my list for several reasons.
Great location. Close to pretty much everything you could ever need. Restaurants, grocery stores, pharmacies, and other businesses are all within very short driving distance. The Vista is also only minutes away from PCH and the beach!
The staff in the Leasing Office is very friendly, courteous and prompt. Shannon and Jenna set the standard for both professionalism and exceptional customer service - and always make tenants feel very welcome and valued. The units are well-appointed and amenities on the property are exceptional (covered parking, parking for guests, full gym, heated pool, jacuzzi, etc.). The Maintenance staff is very friendly and professional. Any time I've required service in my unit, it was always handled.
We thoroughly enjoy our apartment. It is well appointed with quality appliances, nice flooring, and crown molding in the living room. The staff is friendly and responsive to service needs. The grounds are well maintained and exterior lighting is good. Our experience is exceeding our expectation.
We met the staff in June when we visited the town for the first time. The manager was so helpful in showing us the facility and made us fell so at home that we were able to make our move from 1000 miles away without feeling any stress at all or having any second thoughts. Our move in was very smooth and each month that we stay here we are even more pleased. We were homeowners for 18 years and weren't sure if apartment living would be for us, but we feel so spoiled here, we consider staying.
Not sure what to write here other than I really enjoy the surroundings and the location of The Vista Apartments. I have been here for just about 6 months and it quiet peaceful and seems to be occupied by nice people. I think the management chooses quality tenants.
It was a great experience that I'm glad I took the chance of coming in and looking at property. I would refer friends and family to any of your property at RW Selby and mostly one I am at. Thank you for making it a good experience and an easy adjustment.
Very nice community, really enjoy living here.
Professional, friendly staff, beautiful landscaping, top-notch neighborhood, top of the line interiors and finishes, and great amenities! The staff has gone above and beyond to make us feel welcome, including our pets! We could not be happier in our new home!
I could not be happier with The Vista. The units are completely renovated and extremely comfortable. The pool and fitness facilities are top notch. If you're looking to live in South Orange County, you'll have a tough time finding a better property, at a better value. Extremely convenient to major highways, close to the beach and 7 minutes to Lifetime Fitness. The large patio homes are great for entertaining and can accommodate a full grill.
After checking out a number of other properties throughout the area, The Vista was a no-brainer.
Thank you for the staff and their hard work to keep our community clean, safe, and beautiful. I am sure you are working hard to resolve all issues. I rate the management 9/10. I like the management and their complete due diligence. I am sure they will be able to resolve all the issues that needs strategy and tactics to make the community very attractive, lovely, and very beautiful.
We have enjoyed our time in the community. The grounds are well-kept and quiet, and all of our maintenance needs have been met very quickly. We are happy with our decision to live at The Vista. We would be happy to recommend The Vista to friends.
I appreciate the immediate response I receive when having something that comes to being repaired or any question I may have. The staff as a whole are great to work with and if anyone would like to contact me you may do so by text or email. Thank you!
The staff is amazing, super friendly and really went out of their way to work with me from out-of-state. I was so impressed! It was easy to do from out-of-state and they were very honest with me and were willing to work overtime to meet me with keys. Super impressive!
I've lived here almost a month and love it so far! The apartment is amazing, very clean and amazing staff! They did everything they could to help me get this amazing apartment when I ran into some difficulties! Love it!
We just moved to Laguna Niguel from NH, this was the last of 10 apartments we looked at. This place is gorgeous and with all new everything. The staff is amazing and the property manager was so welcoming and made you feel at home. The apartments are close to shopping and gas stations, and there is very little noise. They have an amazing gym and pool with BBQ and a sweet clubhouse.
On the rare occasion I need to go to the office, I am greeted by a smile and hello from Shannon or one of the other amazing office staff. This place was beyond my expectations.
My experience at the Vista has been a 5 star (out of 5 experience). The property manager/ leasing staff, are friendly, helpful, detail oriented and their follow up is excellent. They showed me 5 different apartments and answered all of my questions before I made my final selection. I looked at 10 properties before deciding on The Vista based on available parking spaces, uncongested feel, new apartment, first rate amenities (pool, sauna, workout room) and cleanliness of the property.
The maintenance staff is always friendly and willing to go the "extra mile" to resolve maintenance issues. Sergio was in my apartment last week, working on two minor issues, and he proceeded to assist me with two other unexpected questions/ concerns. . I feel confident that any maintenance concern will be addressed in a timely and efficient manner. Great place to call home!
My stay here has been delightful. Everyone has been pleasant and nice. Maintenance if needed has been very efficient and very professionally done. When I have any questions with management, the response is very quick and direct; always completed with a very professional touch.
Very kind staff, beautiful community- including gym and pool area. I have had a few things that have needed to be taken care of and the staff is very quick to set up a time to fix it according to what works best for my schedule. Maintenance staff is so friendly and helpful.
Everything has been top notch from the day we moved in. Any maintenance issues, all of which have been minor, are addressed immediately and taken care of with no questions asked. And any questions or concerns are handled immediately and professionally by a very courteous staff.
Hello everyone, I'm a former home owner who recently re-located to the West coast. Having said that, I have very high expectations in the apartment complex that I chose, while I wait to eventually purchase a new home here. The Vista at Laguna has far exceeded all my expectations thus far and I'm very happy that I currently live here.
The units are brand new, immaculate and feature all the things I've become accustomed to (covered and wide parking spaces, in-unit washer and dryer, complete stainless steel kitchen appliances (refrigerator, stove, microwave and dishwasher), gorgeous countertops, hard wood floors, large ceiling fan, roomy bathrooms with great sinks and tubs, spacious bedrooms and very large balconies. The pool and jacuzzi are spotless, the 24-hour fitness center is top notch and the community is well maintained.
The complex has more of a condominium feeling to me, quite frankly and always feels very safe. The staff in the leasing office are very professional, always very accommodating, and have helped make my move to California effortless. I've lived in several apartment communities before and in all honesty, this one, by far is my favorite. Highly recommended to anyone who wants to live in a classy place, where they can feel very proud to say that they are a resident.
Two very well-deserved thumbs up!
I’ve had the best experience from the very start and continue to be impressed by the staff at The Vista at Laguna Niguel! Everyone here has made my move-in a very pleasant experience. The community is small and quiet. Love my new home!! Great place to live!!
The property manager and staff are great! I am a very busy Interior Designer and the manager was involved in my every move. She made it so easy for me. She was so good that I never came to look at the property. I didn’t have to. She knew my taste and picked out the perfect place for me. I think she is a designer. Or she should be. I trust her and the staff. I love this place all of my kids came over and they said daddy we love this place the best.
You can’t rate this staff at just 5 I rate them a 10.
The entire move in process was great. I had a personal scheduling conflict that came up on my move-in day, and the office staff were very helpful and accommodating. The apartment was in perfect condition and everyone I've interacted with on the Vista team has been wonderful.
Top notch community, amazing design, gorgeous common areas, high end workout room and by far the most professional and accommodating staff I have ever experienced!! The community manager mad the whole experience a real joy, hands down the most beautiful apartment community in all of South Orange County.
Staff is awesome. They are very helpful and made the move in process very easy. They are very helpful and I would recommend this complex to any of my friends or family! I love the vista at Laguna Niguel! It's safe and clean and the units are remarkable!
The maintenance is out early every morning making sure the grounds look nice. The manager is very nice and always handles things in my case appropriately. I really enjoy it here. It's close to the beach, The residents are friendly, and you can't beat the price for the space you are getting! I love the fact that you get 2 parking spaces instead of the 1 that some complexes give. I've never had a problem here. I feel safe when I come home late, and my patio is absolutely lovely.
"The units are clean & updated/remodeled! The complex is always clean and well kept. I've never lived in a complex so clean before. "
"All of your staff members are great at the vista Laguna Niguel my place is very nice and clean also very safe at the vista property, also the entrance to the property is awesome landscaping is great!!!!"
"The Maintenance Team is extremely helpful, courteous and completes the issue under repair."
"The appearance of my apartment is highly satisfying to me. its clean, modern, and high quality looking"
"Leasing agents are very professional. The manager does great at managing the property"
"Leasing agent has being incredible since day one! She made the move in process stressLESS, she answered all my questions and although I've never had an issue with my unit - she has returned my calls same day whenever I have a question. "
"The Maintenance Team is extremely helpful, courteous and completes the issue under repair."
"The office staff is extremely professional, helpful, friendly, and addresses issues in a very timely manner. "
"the office staff is so helpful and responsive. they have been there for us whenever needed "
"The staff here is incredible. Everyone from the folks at the front office to the maintenance team is incredibly warm and helpful. "
"Very nice staff!"
"The maintenance staff is awesome!"
"The manager is great - very professional and I appreciate his help!"
"Maintenance staff is friendly, approachable, always ask if there is anything else that needs to be addressed. Always respectful on our apartment and flexible with entering. "
"I love the online option to add service tickets."
"Maintenance men are very kind, courteous and efficient. "
"Overall we are very happy here!"
"WONDERFUL PLACE!!! My wife and I’ve moved to The Vista at Laguna Niguel a few months ago. We really like it here. The staff is super nice, and very helpful. No matter if it’s the managers, the gardeners, or mechanics. We want to thank you for all that you’re doing especially in these times of Covid."
"Quiet, great office staff, nice units. It has been a great experience living in this community with no problems. I recently renewed my lease another year. Covid safety was excellent as well and they did a great job remaining available to service the tenants needs."
"My fiancé and I were searching for a new place to call home. While we had our own check list of things we found necessary for our move- we landed here at The Vista Luxury Apartments and were met by more than we had asked. We love it! Walked through the different floor plans and found the perfect one! Sitting on a hill looking over the Laguna Niguel YMCA park and Botanical Gardens. A short distance to grocery stores, gas and service stations, and of course the beautiful and clear Pacific Ocean."
"I have been living here for over 4 years. Overall, the apartment condition is great and it is being maintained very well."
"The leasing staff are both very helpful, responsive, timely and even follow up to be sure you're satisfied after a request is made."
"I am very impressed with the office Staff. They all do a wonderful job managing the property."
"Office staff are all very nice and helpful. No complaints about them whatsoever"
"Nothing needs to be changed with the office staff, they always do a fantastic job"
"Thank you for your prompt response to our latest request for a maintenance request! Maintenance team was very nice and professional and got the job done in a timely manner. We never have any problems getting our requests handled. Thank you!"
"I'm very impressed with the service we received from at 6 pm last night. He fixed the problem very quickly and was very professional. Thanks to the Vista staff for putting in a work order to get things fixed so quickly."